Businesses struggle to provide 24/7 customer support while maintaining cost efficiency. This RFP seeks proposals for an AI-driven chatbot that can handle customer inquiries, provide real-time assistance, and escalate complex issues to human representatives. The chatbot should integrate with CRM systems and support multiple languages.
An intelligent chatbot that can engage customers, answer FAQs, and resolve common support issues using AI and NLP (Natural Language Processing).
Traditional customer service models rely heavily on human agents, leading to high operational costs, long wait times, and inconsistent responses.
Develop an AI-powered chatbot that learns from interactions, improves response accuracy over time, and seamlessly integrates with existing customer support workflows.
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